Mark Goulston, M.D., F.A.C.P. - Performance and productivity interventionist, UCLA professor of psychiatry for 25+ years, former FBI/police hostage negotiation trainer, best selling author of four books, Harvard Business and Fast Company blogger, Tribune syndicated columnist. • Executive and business coach trained as a clinical psychiatrist. • UCLA professor of psychiatry for more than 25 years • Named one of America's Top Psychiatrists 2009, 2005, 2004 by the Consumers Research Council of America • Best selling author of five books (his 5th, Just Listen is the lead book for the American Management Association and will be published September 2009. • Writer: Tribune syndicated column, "Solve Anything with Dr. Mark". Blogs for Harvard Business, Fast Company, Huffington Post • Quoted and featured in: Wall Street Journal, Harvard Business Review, N.Y. Times, Fortune, Newsweek, Time • Appeared as expert on: CNN, CNBC, MSNBC, ABC/CBS/NBC/BBC-TV News • Selected Clients: GE, Goldman Sachs, Federal Express, Mattel, Accenture, Hyatt, Merrill Lynch, Disney, Xerox, Kodak, UCLA, USC, Pepperdine, the FBI, Office of the Los Angeles District Attorney, Los Angeles Superior Court Justices, LA's BEST.